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Using Customer Billing Retention


The Customer Billing Retention functionality in Oracle Projects enables you to:
■ Setup withholding and billing terms for customer retention
■ Define the retention level at the project or top task level for each project
customer
■ Define retention withholding terms to manage the withholding of retention
amounts from project invoices
■ Define retention billing terms to manage the billing of withheld retention
amounts
■ Withhold retention amounts from project invoices
■ Automatically generate retention billing invoices
■ Separately account for unbilled retention
■ Review withheld and billed retention balancesDefining Retention Level
Retention provisions found in contracts vary greatly. Contracts may require that the
withholding and billing of retained amounts for a project customer be managed at
either the project or top task level. Contracts for work-based billing may require
that amounts be withheld by expenditure category, while those for event-based
billing require that amounts be withheld by event category. Contracts may also
include a variety of conditions for the billing of withheld amounts.
For each project customer, you can choose to set up Retention Terms at the project
or top task level to reflect the granularity of the terms specified by the contract with
the project customer. The retention level cannot be changed once an amount has
been withheld for the project customer.
After you have set up the customers for your project, you can define Retention
Terms for each project customer separately.

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